Assistant Studio Manager

About Role:

Assistant Studio Manager will be responsible for managing the day-to day operations of

our studio, ensuring a high level of customer service and driving sales growth. This role

requires a highly organized, self-motivated individual with excellent communication skills and a

passion for providing an exceptional customer experience. The Studio Operations Coordinator

will work closely with the studio team, clients, and HQ sales team to ensure smooth operations

and business growth.

2 years of experience as AM/Sr. Executive on papers mandatory with strong Retail Store /

Studio exposure.

Salary Upto - 4.20 Lpa (Depending upon the round of interview)

Role & Responsibilities:

● Build and maintain high energy positive team spirit, strengthen bonding between artists

and other team players.

● Managing the day-to-day operations of the studio, including overseeing walk-in clients

and providing exceptional service to customers to turn them into repeat clients.

● Manage studio atmosphere and hygiene as per the company standards, keeping the

Aliens vibe alive all the time.

● Provide personalized customer service to create an immersive experience for each

customer.

● Strictly adhere to studio operational SOPs & Processes

● Handle inbound queries of the clients, manage appointments, book consultations.

● Arrange training sessions for the artists for their skill development.

● Developing and implementing sales strategies to increase studio sales & following up

with potential sales leads.





● Preparing a roster for the team and managing artist transfers and guest spots to ensure

that the studio is fully staffed at all times.

● Coordinating with the design team and clients to deliver designs on time and meeting

client expectations.

● Communicating with the HQ sales team to increase sales and identifying process gaps

to help the HQ improve processes.

● Managing customer complaints and objections in a professional and efficient manner.

● Providing daily, weekly, and monthly reports to the reporting manager to keep them

informed of the studio's performance.

● Accurately maintaining the CRM and data entry to improve data health and drive

data-driven decisions for business growth.

● Managing daily cash, depositing it in the bank, and updating the records.

● Maintaining employee accommodation provided by the company, and being responsible

for keeping it clean and free of nuisances.

Mandatory Skill Sets:

● Graduate (Any Stream)

● Preferred Industry - Real Estate / Automobile / Jewellery, Not specific but good to have.

● Good knowledge/background of the retail industry experience is preferred.

● Excellent verbal, written and interpersonal communication skills.

● Must be self-motivator and self-starter.

● Focused on Sales & Quality customer service.

● Solid time management skills.

● Must be able to effectively deal with people at all levels inside and outside of the

Company.

● Prior experience in a similar role, such as customer service, sales, or operations

management, could be beneficial.

● Ability to multitask and successfully operate in a quick paced, team environment.

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