We are looking for an Assistant Manager – Client Servicing with 2–3 years of experience in digital marketing/client servicing to manage client relationships and drive execution across integrated digital marketing mandates.
The candidate should be comfortable working across multiple digital verticals, managing internal teams, understanding client requirements and ensuring timely, high-quality delivery.
Key Responsibilities
Manage day-to-day client communication and relationships for assigned accounts.
Understand client objectives and translate them into transparent briefs and actionable plans.
Coordinate with internal teams across SEO, Content, Paid Media, Social Media, Creative and other digital marketing verticals.
Manage account deliverables, timelines, TATs, trackers and follow-ups to ensure smooth execution.
Lead regular client calls, status updates, presentations and performance discussions.
Review deliverables before sharing with clients and ensure quality and accuracy.
Manage client feedback and ensure timely closure of comments/rework.
Proactively identify performance gaps, opportunities and optimisation areas and take them forward with the respective teams.
Track account performance against agreed KPIs, scope and deliverables.
Support upselling/cross-selling and account growth opportunities.
Work closely with senior management on account strategy, scope, commercials and client retention.
Ensure strong coordination between the client and internal teams and proactively flag risks/dependencies.
Required Skills & Experience
2–3 years of experience in Client Servicing / Account Management / Digital Marketing, preferably in a digital or integrated marketing agency.
Good understanding of SEO, Paid Media, Social Media, Content and Creative.
Strong client communication and relationship-management skills.
Excellent follow-up, ownership and project-management abilities.
Ability to manage multiple accounts, teams and priorities simultaneously.
Strong writ
📌 Assistant Manager (Gurugram)
🏢 AdLift India
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.