Engineer, Cloud Engineering

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Job requirements
Experience Range: with at least 1 to 3 years of IT infrastructure experience,
including hands-on exposure to Azure cloud operations and L1 production support
Key Responsibilities:
* Deliver L1 support for Azure infrastructure and platform services in
production and non-production environments, ensuring timely incident response
and operational continuity
* Monitor Azure services, alerts, dashboards, backup status, and patch
compliance using Azure Monitor, Log Analytics, and ServiceNow
* Perform initial triage and first-level troubleshooting for incidents
involving Azure virtual machines, storage, networking, identity, and backup
failures
* Maintain ServiceNow ticket hygiene by accurately categorizing, prioritizing,
updating, and documenting tickets in line with SLAs
* Execute approved SOPs and runbooks for routine operational tasks such as
service checks, backup verification, log collection, and patch readiness
checks
* Assist with patching activities using Azure Update Manager, including
compliance review, schedule tracking,



and post-patching health checks under
guidance
* Support vulnerability remediation by validating assets, updating status, and
escalating blockers to senior teams
* Escalate incidents to L2/L3 teams with explicit documentation of troubleshooting
steps, impact, and evidence

Required Skills:
* Azure virtual machines administration
* Azure storage accounts and disks management
* Azure Active Directory and RBAC configuration
* Azure Monitor and Log Analytics
* ServiceNow ticketing and workflow management
* Azure backup and recovery validation
* Azure Update Manager and patch compliance
* Basic PowerShell scripting or Azure CLI usage
* Azure network security groups and virtual networks

Preferred Skills:
* Familiarity with Azure Data Catalog
* Exposure to Azure Event Hub
* Basic understanding of Azure Migration tools

Desired Qualifications:
* Bachelor's degree in Computer Science, Information Technology

📌 Engineer, Cloud Engineering (Bengaluru)
🏢 Brillio
📍 Bengaluru