You will be responsible for managing day-to-day IT operations on the floor. You will lead a team and ensure IT equipment like laptops, keyboards, and accessories are available, moved safely, and tracked correctly.
Key Responsibilities
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Manage and guide a team of service executives on daily activities.
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Plan shifts, assign work, and ensure tasks are completed on time.
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Handle first-level team issues and grievances and escalate when required.
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Ensure IT vending machines are refilled daily without stock shortages.
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Supervise safe movement of IT equipment between floors using service lifts.
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Ensure all equipment movements have proper gate passes and invoices.
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Maintain the IT storeroom in a clean, organized, and well-tagged condition.
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Oversee unpacking of current stock and segregation of e-waste.
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Share daily updates with management on completed and pending work.
What We Are Looking For
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5+ years of experience in logistics, warehouse, facility operations, or IT coordination.
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Experience managing on-ground teams and daily operations.
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Hands-on experience in rostering, shift planning, and manpower allocation.
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Ability to handle people issues, basic grievances, and attendance management.