Job Description Role: Plant Support / Application Support Engineer_ Hyderabad Location
N Location : Hyderabad
N n Job Description:
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- Handling escalated calls and critical tasks like Backup & restore and maintain the log book of every incident N
- Perform SOP based activities including App support, User and Access Management, Backup and Restoration, Date and Time Check, Windows Controller Checks, Pre-emptive Maintenance Checks etc. N
- Handle escalated plant support issues. N
- Coordinate plant IT projects and initiatives. N
- Conduct regular inspections of plant IT facilities. N
- Having prior experiencein pharma application N
- Develop and update plant support documentation. N
- Exp into GxP N
- OS Installation.n
- OS Trouble shooting, Hardware Trouble shooting. N
- User accounts creation,maintance and password recovery. N
- Maintain Network and trouble shooting. N
- Sharing and security. N
- Remote Assistance & Remote Desktop. N
- Adding System into Domain. N




- User id creation ,modification ,disable as per 21CFR in different applications like Zenon, Visual . N
- Installing, Configuring ,Troubleshooting the printer in Zenon,Visual and other applications. N
- Having experience the take backups in Zenon ,Visual, simatic wincc runtime, kilian HMI, Hata indusoft ,Ecostructure ,Lin mot talk. N
- Configuring the outlookand troubleshooting outlook related issues. N
- Troubleshooting the communication related issues in Production & Packing equipment’s. N
- Having experience on Sato and tsc printer installation in network local level and trouble shooting. N
- User id creation ,modification ,disable processes as per 21CFR which are used in packing like pharma pack,Jekson ,SPAN,Retrack communication & BPO application. N
- Taking the manual backup and Restore & Review the data as per periodic schedule and Adhoc. N
- Supporting and coordinating with vendors to resolve the issues in applications. N

📌 Plant Support Engineer (Hyderabad)
🏢 Globex Digital
📍 Hyderabad