Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Managed File Transfer
Positive to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
Act as the ongoing interface between the client and the system or application. Responsible for end-to-end administration of enterprise Managed File Transfer (MFT) and transmission platforms including MS-SCORCH, WS FTP, MoveIT, and RightFax, with backing MS-SQL Server estates on-premises and AWS RDS in the cloud. Ensure secure, compliant, and resilient B2B and internal file transfer operations.

Roles & Responsibilities:
Administer MS System Center Orchestrator (SCORCH) including runbook design, integration packs, and platform health
Administer WS FTP Pro and WS FTP Server including SFTP / FTPS configuration, certificate management, and user lifecycle




Administer Progress MoveIT Automation and MoveIT Transfer for B2B and internal file workflows
Administer RightFax server for enterprise fax delivery including connectivity to fax boards, SBCs, and email gateways
Administer Microsoft SQL Server backing the MFT platforms including HA (Always On AG), patching, performance tuning
Administer AWS RDS for SQL Server including Multi-AZ, snapshots, parameter groups, and read replicas
Configure encryption, secure protocols (SFTP, FTPS, HTTPS), key management, and PCI / HIPAA compliance
Build automation for file transfer monitoring, retry logic, alerting, and reconciliation
Perform vulnerability remediation, certificate rotation, and audit-ready hardening of MFT platforms
Migrate workloads between on-prem SQL Server and AWS RDS as part of cloud modernization
Conduct RCA on file transfer failures, partner connectivity issues, and DB performance bottlenecks
Maintain detailed runbooks, partner onboarding playbook

📌 Operations Engineer (Gurugram)
🏢 Accenture
📍 Gurugram