Job Description
Designation: Executive/Sr. Executive/Asst. Manager/Manager
nRoles and Responsibility:
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- Engage IFAs on regular basis over the phone to assist them on the query they raised.n
- Coordinate with internal team members to resolve IFAs queries.n
- Increase usage of platform by engaging IFAs on frequent basis.n
- Update IFAs on recent features / recent changes in the program.n
- Engage IFAs regularly over the phone.n
- Ensure high level quality service.n
- Ensure IFA renew services within specific time.n

nKPIs:
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- Platform Usage / Query Handling / Renewalsn

nRequisite Experience:
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- Ideally 1 to 2 years of work experience as Relationship Managern

nQualifications Required
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- B.Comn
- BMS/MBA Financen

nPersonal Traits:
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- Good Communication Skills, Soft Spoken, good with telephonic conversation.n
- Personal Finance Domain knowledgen
- Confident, Target Oriented, Enthusiasticn
- Persuasive, approachable, professional, organised in work.n

📌 Customer Support Executive (Jodhpur)
🏢 Anand Rathi IT
📍 Jodhpur