About Gruve

Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic workplace with strong customer and partner networks.

Position summary:

L2 escalation owner for the network/DMT track and shift anchor for the NOC pod, and L2 for the PulseAI infrastructure layer. Deep RCA on the Juniper fabric and edge network devices and Cisco firewalls, non-standard change execution and vendor TAC ownership — taking handoff from the L1 NOC bench and closing out or escalating to the Network Operations Consultant (L3) — plus remediation of GPU-server, node, fabric and OpenShift cluster-networking faults within Gruve's scope and execution of firmware/driver,



switch-configuration and node-lifecycle changes within maintenance windows. Security investigations and PulseAI platform-layer remediation belong to the SOC pod and are not part of this role.

Key responsibilities:
- Act as shift anchor: own P1/P2 first response, open and run technical bridges until L3 engagement; own escalations from the NOC/DMT queue through resolution or structured L3 handoff.
- Complex network RCA (EVPN/BGP, fabric and edge health, interface/optics issues) across the in-scope Juniper data-center devices (QFX, EX, MX) and Cisco cdFMC/FMC, FTD/SRX; correlate fabric events with OpenShift node and cluster-network symptoms to separate network-side from cluster-side faults.
- Execute non-standard and complex changes beyond L1 authority under change control — fabric node additions, routing changes, firmware upgrades, firewall policy pushes — with senior oversight.
- Remediate PulseAI infrastructure incidents within Gruve's scope: GPU-server fi

📌 Network Consultant II (Pune)
🏢 Gruve
📍 Pune