Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with solid customer and partner networks.
Position summary:
Senior technical lead for the SOC and for the PulseAI platform layer. Runs major-incident response for security and PulseAI platform events, owns the detection-content and tuning program — including Kubernetes/OpenShift security telemetry — and is L3 for PulseAI platform operations: owns root cause analysis, works platform defects with the Gruve PulseAI engineering team, leads OpenShift cluster lifecycle operations and emergency remediation, acts as vendor engineering liaison for Red Hat, the NVIDIA software stack and third-party platform vendors,
partners with the Network Operations Consultant on infrastructure-side events, and deputises for the Security Operation Manager.
Key responsibilities:
- Lead technical response on Severity 1/2 security and PulseAI platform incidents until management command engages; own the SLA status cadence (hourly / every 30 minutes on Severity 1) to customer authorised contacts; hand infrastructure-side events (network fabric, GPU hardware, storage) to the Network Operations Consultant and stay engaged on cross-domain incidents.
- Own root cause analysis for PulseAI platform and OpenShift cluster incidents; reproduce and characterise platform defects and route them to Gruve PulseAI product engineering; own the corrective-action backlog and problem management to eliminate recurring incidents.
- Own the PulseAI platform operations practice: severity classification standards, diagnostic runbooks for the PulseAI and OpenShift lay
📌 Security Operations Consultant (Pune)
🏢 Gruve
📍 Pune
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