Role Overview

This role owns the integration
capability that connects the service, commercial and operational systems. The
priority is strong API integration engineering: understanding how to assess
vendor APIs, design secure and supportable interfaces, automate end-to-end
processes and operate integrations reliably in a live MSP
environment.

Experience with specific named
platforms is useful, but the ability to integrate unfamiliar systems and
tooling is more key.

Microsoft Fabric will support the
governed data and analytics layer, while Microsoft Foundry will support the
development and operation of approved AI models and agents. The role will
establish secure integration patterns across this architecture without being
limited to these platforms or the tools currently in use.

This is a hands-on engineering
role supporting the internal service platform and wider MSP operating model.
Success will be measured by reliable integrations, trusted data, reduced manual
effort and solutions that are documented, monitored and supportable by the
wider team. It has a clear data,



automation and AI direction, but it is not an
AI advisory or strategy position. ​

Requirements
Key Responsibilities
- Build and maintain API integrations between
organization business systems. Immediate scope includes Halo PSA to Float
two-way sync, HiBob to Float, and ApprovalMax into the central data
layer.
- Build integrations that report their own
failures. Error handling, alerting and reconciliation checks, so that a
broken or partial feed is flagged straight away rather than found weeks
later in a report.
- Automate recurring manual processes across
finance and operations, including scheduled extracts, reconciliation
support and supplier billing, to an auditable and reproducible
standard.
- Remediate data quality at source, starting with
Halo PSA, Xero and HubSpot, including entity matching between Halo
customers, Xero contacts and HubSpot records, and put controls in place so
that iss

📌 System Engineer (Gurugram)
🏢 Rvs Iglobal
📍 Gurugram