We are seeking a proactive and customer-focused L1 Desktop & Server Support Engineer to provide first-level technical assistance to end-users and basic server administration support. The role involves troubleshooting hardware, software, network, and server-related issues, ensuring minimal downtime, and escalating unresolved problems to higher-level support teams.
Requirements Key Responsibilities:
- Provide first-level support for desktops, laptops, printers, and peripherals.
- Install, configure, and troubleshoot operating systems (Windows, macOS, Linux as applicable).
- Handle incidents through ticketing systems with proper documentation.
- Assist with user
📌 IT Support Engineer (Bengaluru)
🏢 Power Bridge
📍 Bengaluru
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