Job Specification: Business Associate - Admin

Location: Office-based

Hours: Full time, 8am - 5pm UK Time ( 1Pm - 10pm India Time)

Holiday: 28 days (including bank holidays)

Overview

We are recruiting a Business Associate to support learner and employer engagement. The role is mainly administration based, so we are keen to hear from candidates with good organisational skills, strong attention to detail, confident written and spoken English, and experience of working with systems such as Microsoft Office.

Key Responsibilities

• Support tutors with marking and feedback on learner work

• Manage tasks to agreed timescales and deadlines

• Assist tutors with administrative duties including quality control and compliance

• Work closely with the audit and compliance team to ensure records are accurate and

up to date

• Maintain accurate documentation and learner records

• Support the wider delivery team with day-to-day administrative needs

Role-Specific Requirements

Confident telephone manner,



Excellent written and Verbal communication.

Ability to work independently and manage own workload

Target-driven and self-motivated

Desirable

Previous experience in a similar role.

Experience in apprenticeships, training, or education sector

Standard Requirements (All Roles)

IT literacy – competent with Outlook, Word, Excel, and PowerPoint

Good written and spoken English

Professional, reliable, and team-focused

Strong organisational skills and attention to detail

Ability to meet deadlines and manage multiple tasks

What We Offer

Office-based working environment

Full training provided

Equipment supplied

Salary based on experience

28 days holiday (including bank holidays)

Requirements at Offer Stage

Minimum of 2 references

Proof of qualifications

Professionalism will be expected at all times.

📌 Business Associate (Mumbai)
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