Position: Telecalling Executive / Tele-Counsellor

Organization: IIT Academy Medical Academy, Jodhpur

Location: Jodhpur

Salary: ₹12,000 – ₹16,000/month

Job Description:

We are hiring a Telecalling Executive to handle inbound and outbound calls for student admissions and enquiries. The role involves connecting with prospective students and parents, explaining our NEET/JEE coaching programs, following up on leads, and converting enquiries into admissions.

Key Responsibilities:

- Make outbound calls to leads generated through ads, walk-ins, and referrals
- Handle inbound enquiry calls and provide accurate information about courses, fees, and batches
- Maintain and update the enquiry/lead database daily
- Schedule counselling appointments and campus visits
- Follow up persistently with prospective students until admission or closure




- Coordinate with the admissions team to ensure smooth handoff of interested leads
- Meet daily/weekly calling and conversion targets
- Report daily to supervisor on calls made, leads followed up, and conversions

Requirements:

- Graduate (any stream); science stream preferred
- 1–3 years of telecalling/telesales experience (education/EdTech background preferred)
- Excellent communication skills in Hindi and English
- Confident, persuasive, and pleasant phone manner
- Basic computer knowledge (Excel, CRM/data entry)
- Target-driven with positive follow-up discipline

Preferred:

- Prior experience in an educational institute, coaching centre, or admissions counselling role

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