Customer Support Executive Company: Rishabh Concepts

Job Type: Full-Time

Location: pratap nagar

Experience: 0–2 Years

About the RoleRishabh Concepts is looking for a Customer Support Executive who will be responsible for assisting customers, resolving queries, providing timely updates, and ensuring a smooth customer experience.

- Key ResponsibilitiesHandle customer queries through WhatsApp, calls, email, and other communication channels.
- Assist customers with account, payment, course, access, and technical-related queries.
- Provide clear information about our educational programs, services, and processes.
- Follow up with customers to ensure their issues are properly resolved.
- Coordinate with the internal team for technical or account-related issues.
- Maintain proper records of customer interactions and complaints.
- Ensure quick and professional responses to customer queries.
- Collect customer feedback and identify recurring issues.
- Maintain a polite, helpful,



and professional approach while communicating with customers.
- RequirementsGood communication skills in English and Hindi.
- Robust customer-handling and problem-solving skills.
- Comfortable communicating through WhatsApp and phone calls.
- Basic knowledge of computers, Google Sheets, and CRM tools.
- Ability to multitask and manage multiple customer queries.
- Freshers can apply.
- Preferred SkillsCustomer service experience
- Good written communication
- Patience and active listening
- Basic technical troubleshooting
- Experience with WhatsApp Business/CRM tools
- What We OfferCompetitive salary
- Performance-based incentives
- Growth opportunities
- Friendly and professional work environment
- Training and learning opportunities

To Apply: Send your CV along with your contact details.

📌 Customer Service Executive (Jaipur)
🏢 Rishabh Concepts
📍 Jaipur