- Role: Process Executive (Customer Support)
- Job Type: Full-Time
- Location: Chandigarh / Mohali, India
- Experience: 0–2 Years (Freshers welcome)
- Shifts: Rotational Shifts (includes night shifts)
? Key Responsibilities
- Customer Support: Answer inbound customer queries via phone, email, or live chat.
- Active Listening: Understand customer problems clearly and deliver solutions politely.
- Database Management: Record correct notes, logs, and customer updates inside the CRM system.
- Teamwork: Work closely with supervisors to meet daily service level agreements (SLAs).
?️ Required Qualifications & Skills
- Superb English Fluency: Outstanding verbal communication, correct grammar, and transparent writing.
- Customer Empathy: Ability to stay patient, calm, and respectful under pressure.
- Technical Comfort: Solid typing speed and basic knowledge of Microsoft Office apps.
- Education: Graduate degree or high school equivalent (10+2).
✉️ How to Apply
Interested candidates can walkin with their updated resume directly to Aspire teleservices D179/ phase 8b, Finvasia building Mohali
📌 International Voice Process Agent (Sahibzada Ajit Singh Nagar)
🏢 Aspire Teleservices
📍 Sahibzada Ajit Singh Nagar
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