We are looking for an enthusiastic and confident Telecaller to join our team. The ideal candidate should have good communication skills, a positive attitude, and the ability to interact professionally with customers over the phone.
Freshers with good communication skills are welcome to apply.
Key Responsibilities
Make outbound calls to potential and existing customers.
Explain company products/services and provide relevant information.
¢ Understand customer requirements and address their basic queries.
¢ Generate leads and follow up with prospective customers.
¢ Maintain regular follow-ups with leads and customers.
¢ Update customer information and call details in CRM or records.
¢ Achieve daily and monthly calling and lead-conversion targets.
¢ Handle customer queries professionally and politely.
¢ Coordinate with the sales team to ensure smooth lead handover and follow-up.
¢ Maintain accurate records of calls, conversations, and customer responses.
Requirements
¢ 01 year of experience in telecalling, telesales,
customer support, or a similar role.
¢ Freshers are welcome to apply.
¢ Good verbal communication and interpersonal skills.
¢ Comfortable speaking with customers over the phone.
¢ Basic knowledge of MS Office and CRM tools is an advantage.
¢ Positive attitude and willingness to learn.
¢ Ability to work with targets and deadlines.
¢ Good listening and convincing skills.
Preferred Skills
¢ Hindi and English communication.
¢ Customer handling skills.
¢ Lead follow-up and relationship-building skills.
¢ Basic computer knowledge.
¢ Teamwork and a target-oriented approach.
What We Offer
¢ Competitive salary.
¢ Performance-based incentives.
¢ Learning and growth opportunities.
¢ Supportive work workplace.
¢ Training and guidance for freshers.
Who Can Apply?
¢ Freshers with good communication skills.
¢ Candidates with up to 1 year of experience in telecalling, telesales, customer support, or lead generation.
¢ Candidates who are confident, energetic, and comfortable making outbound calls.