Role & responsibilities

1. Sales Target &
- Business Growth

- Set and achieve monthly, quarterly, and annual sales targets.

- Develop strategies to increase sales and profitability.

- Identify new markets, customers, and business opportunities.

- Monitor sales performance and take corrective action where required.

1. Customer Management

- Develop and maintain strong relationships with key customers.

- Handle important customer queries, complaints, and escalations.

- Conduct regular customer visits and understand their requirements.

- Ensure high levels of customer satisfaction and retention.

1. New Business Development

- Identify and approach potential customers.

- Generate new leads and convert them into business.

- Develop dealer, distributor, institutional, or corporate relationships as applicable.

- Explore opportunities for expansion in existing and new territories.

1. Sales Planning &
- Reporting

- Prepare sales forecasts and business plans.

- Track sales against targets and analyse performance.

- Submit regular sales reports to management.

- Monitor market trends, competitor activities, and pricing.

1. Collections &
- Outstanding

- Coordinate with customers and the accounts team for timely payment collection.

- Monitor customer outstanding balances and credit limits.

- Follow up on overdue payments and resolve payment-related issues.

- Ensure sales are made in accordance with the company's credit policy.

1. Pricing &
- Negotiation

- Negotiate prices, discounts, payment terms, and commercial conditions within approved limits.

- Ensure that sales remain commercially viable and profitable.

- Obtain management approval wherever required.

1. Coordination with Internal Teams

- Coordinate with Accounts, Dispatch, Production, Purchase, and Customer Service teams.

- Ensure timely order processing and delivery.





- Resolve operational issues affecting customer satisfaction or sales.

1. Market Intelligence

- Monitor competitor pricing, products, promotions, and market activities.

- Provide feedback to management regarding market conditions and customer requirements.

- Identify emerging trends and opportunities.

1. Compliance &
- Discipline

- Ensure adherence to company policies and sales procedures.

- Maintain accurate customer and sales records.

- Ensure professional conduct and ethical sales practices.

Key Performance Indicators (KPIs)

- Achievement of sales targets

- Sales growth and profitability

- New customer acquisition

- Customer retention

- Collection efficiency

- Outstanding/overdue reduction

- Sales team productivity

- Territory/market expansion

- Average order value and sales conversion rate

Preferred candidate profile

- Education: Graduate in any discipline
- MBA/PGDM in Sales &
- Marketing will be an added advantage.

- Experience: 34 years of relevant sales experience.

- Proven track record of achieving sales targets and driving business growth.

- Solid experience in new customer acquisition, business development, and customer relationship management.

- Experience in team handling, target setting, and performance monitoring.

- Good understanding of market trends, competitor activities, pricing, and sales strategies.

- Strong negotiation, communication, presentation, and interpersonal skills.

- Ability to develop and maintain relationships with key customers, distributors, and business partners.

- Strong analytical and problem-solving abilities with a result-oriented approach.

- Willingness to travel extensively for customer visits and market development.

- Good knowledge of MS Office/Excel and CRM or sales reporting systems.

- Should be proactive, disciplined, confident, and capable of working independently.

📌 Walk-in || Sales Executive (Mumbai)
🏢 Gem Corpochem
📍 Mumbai