27 Sep
|
SBI Payments
|
Mumbai
27 Sep
SBI Payments
Mumbai
Key Responsibilities
- End-to-End UX design
- Own the user experience design from merchant onboarding to payments, refunds, reconciliation, and dispute workflows in collaboration with solution lead.
- UI Design &
- Prototyping
- Create wireframes, interactive mock-ups, and hi-fidelity prototypes for mobile, web, and embedded POS interfaces using tools like Figma, Sketch, or Adobe XD.
- Design System &
- Governance
- Develop reusable UI components and style guides aligned with SBI Payments brand and compliance needs; enforce accessibility and consistency standards.
- Compliance-Aligned Product Development
- Lead implementation of regulatory systems, CRM journeys, and merchant acquiring, reconciliation engines aligned with guidelines.
- Solution dispute and refund workflows that integrate seamlessly with NPCI/RBI modules.
- Cross-Functional Collaboration
- Work closely with solution, strategy, engineering, compliance, and business teams to ensure UX solutions align with regulatory formats (like NPCI file types) and technical constraints.
- Performance Metrics &
- Continuous Improvement
- Analyse usability data and merchant feedback to iterate on designs and optimize KPIs such as task completion rate, drop-off, and satisfaction.
Required Skills &
- Experience
- Experience in UI/UX design, preferably in BFSI, payments, fintech, or PSU-led environments.
- Solid portfolio showcasing responsive/mobile-first design, interaction flows, and merchant-facing products.
- Experience with design tools (Figma, Sketch, Adobe XD) and prototyping/testing platforms.
- Solid understanding of agile workflows, journey mapping, information architecture, and UI systems.
- Excellent communication skills, with the ability to translate complex requirements into intuitive designs.
Preferred Qualifications
- Experience with PoS systems, UPI channels, BBPS, or regulated payment ecosystems.
- Familiarity with accessibility standards, design system governance, and rapid prototyping.
- Degree in Design, HCI, or related field, additional certifications a plus.
📌 Ux And Ui Designer (Mumbai)
🏢 SBI Payments
📍 Mumbai