: Senior Payroll Specialist (Level 3)

Location: Chennai, India (Mandatory Work from Office)

Shift: US Night Shift (5 Days a Week)

Experience: 4-7 Years

Region Supported: United States (US)

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Role Overview

As a Senior Payroll Specialist, you will act as a Subject Matter Expert (SME) for payroll operations, handling complex payroll scenarios, ensuring compliance, and driving process improvements.

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Key Responsibilities

1. End-to-End Payroll Execution

- Manage complete payroll cycles for assigned population
- Review payroll outputs and ensure 100% accuracy
- Handle off-cycle payrolls and adjustments

1. Compliance & Audit

- Ensure compliance with US payroll laws and statutory regulations
- Prepare audit documentation and support audits
- Monitor changes in payroll regulations

1. Escalation & Issue Resolution (Tier 2/3)

- Handle complex payroll discrepancies
- Perform root cause analysis (RCA)
- Ensure permanent resolution of recurring issues

1. Systems & Data Management

- Work with Workday and ADP systems for payroll processing
- Validate system integrations and data flow
- Identify system issues and coordinate fixes

1. Process Optimization

- Drive standardization of payroll processes
- Support automation initiatives
- Train L1/L2 team members

______________ Qualifications & Skills
- Experience: 4 - 7 years of progressive experience in payroll administration, payroll shared services, or payroll operations.
- Technical Mastery: Strong expertise in payroll calculations, payroll reconciliation, payroll reporting, and payroll adjustments.
- System Expertise: Hands-on experience with enterprise payroll systems such as Workday Payroll, ADP, SAP Payroll, or similar platforms.
- Compliance Knowledge:



Solid understanding of payroll compliance requirements, tax regulations, and payroll audit readiness.
- Case Management: Experience managing payroll escalations, employee payroll disputes, and high-volume payroll support requests.
- Leadership Exposure: Experience guiding payroll analysts or supporting payroll team operations.
- Education: Bachelors degree in Finance, HR, Accounting, or related field.

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Core Competencies

- Accuracy & Compliance: Maintains high standards of payroll accuracy while ensuring payroll calculations and deductions comply with regulatory requirements and internal payroll policies.
- Analytical Problem Solving: Ability to analyze payroll data, reconcile discrepancies between HRIS and payroll systems, and implement corrective actions.
- Operational Efficiency: Focuses on improving payroll workflows and reducing operational inefficiencies through improved processes and system utilization.
- Cross-Functional Collaboration: Works closely with HRIS, Compensation & Benefits, HR Operations, and Finance teams to ensure seamless payroll data management.
- Escalation Management: Handles complex payroll issues and employee payroll escalations, ensuring timely and effective resolution.
- Team Guidance: Provides operational support and guidance to payroll analysts and senior analysts to maintain payroll processing quality.
- Data Governance: Ensures payroll data accuracy, documentation completeness, and compliance with payroll governance standards

Interested candidates please share your update resume to [email protected]

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📌 US Payroll Lead (Chennai)
🏢 Sutherland
📍 Chennai