Drive targets for CASA (Current Account Savings Account), retail liabilities, and cross-selling third-party products like mutual funds and insurance.
- Profit &
- Loss (P&L;) Ownership:
Take complete ownership of the branch's financial performance, revenue generation, and cost control.
- Operations &
- Compliance:
Ensure seamless day-to-day branch operations while maintaining strict adherence to internal policies and regulatory guidelines.
- Customer Service Excellence: Deliver high standards of client service and systematically resolve customer queries and complaints.
- Team Management: Lead, mentor, and train branch staff to build a high-performing and motivated team.
Qualifications &
- Requirements
- Education: Graduate degree required
- Post-graduation or MBA in Finance, Marketing, or related field preferred.
- Experience: 5 to 10 years of relevant experience in retail banking, financial services, or branch management (with specific handling of local Mumbai markets).
- Key Skills: Robust leadership, sales acument, operational risk management, and local market networking