ob Title: Manager / Sr. Manager - Training & Development (Real Estate)

Location: Gurugram, Haryana

Experience: 4-10 Years (Minimum 2+ Years in Real Estate Mandatory)

Department: Sales Training / Learning & Development

Employment Type: Full-time

About The Role

We are looking for an experienced Training & Development professional from a Real Estate background to build and lead our sales capability engine. You will be responsible for training our in-house sales team, channel partners, and new joiners to improve product knowledge, sales pitch, and closing skills.

This is not a generic HR training role - we need someone who has sold/trained for real estate and understands Gurgaon luxury market, buyer objections, and channel partner ecosystem.

Key Responsibilities

1. Sales Training & Induction:

- Design and deliver comprehensive induction program for new Sales Executives / Managers - covering company projects, real estate fundamentals, RERA, sales process, and CRM
- Conduct regular product training for all projects - USPs, floor plans, pricing, payment plans, competition benchmarking, location advantages
- Train team on buyer personas - Investor vs End-User, HNI handling, NRI clients

1. Sales Effectiveness & Soft Skills:

- Train on complete sales cycle: Lead handling, Site visit pitch, Objection handling, Negotiation, and Closing techniques
- Conduct role plays, mock site visits, and call audits to improve conversion
- Training on CRM discipline, follow-up process, and sales etiquette

1. Channel Partner Training:

- Conduct regular training sessions for Channel Partners (CPs) and their teams on new launches, offers, and project updates
- Create CP training modules and certification programs




- Support CP meets and roadshows with training content

1. Content Development & L&D; Operations:

- Create training modules, PPTs, sales scripts, battle cards, FAQs, competitor sheets, and video content
- Build training calendar, track attendance, effectiveness, and training ROI
- Conduct Training Needs Identification (TNI) and develop improvement plans
- Maintain training MIS and report on performance improvement post-training

1. Market & Product Intelligence:

- Keep team updated on Gurgaon/Market trends, new launches, pricing, and policy changes (RERA, circle rates, home loans)
- Work closely with Marketing & Pre-Sales to align pitch with campaign messaging

Requirements
- Mandatory: 4-10 years of experience in Training & Development / Sales Training, with at least 2+ years in Real Estate (Residential - Luxury / Ultra-Luxury in Gurgaon is highly preferred)
- Proven experience training real estate sales teams (15-50 people) and channel partners
- Excellent communication, presentation, and public speaking skills - Hindi & English
- Robust understanding of real estate sales process, CP network, and buyer psychology
- Ability to create engaging training content - PPTs, videos, scripts, manuals
- Hands-on with CRM (Salesforce, LeadSquared, etc.) and MS Office / Google Suite
- Willing to travel to sites and for CP training

Good to Have:
- Experience in a reputed developer - DLF, Emaar, Sobha, Godrej, M3M, Elan, etc. or large IPC / Channel Partner firm
- Certification in Training / L&D; / Coaching
- Experience in LMS implementation

Education MBA / Graduate with relevant experience in Sales Training.

Pay: ₹40,000.00 - ₹60,000.00 per month

Work Location: In person

📌 Training and Development Manager (Gurugram)
🏢 Ebrix Digi Properties
📍 Gurugram