IPCS Global is looking for a Telecaller to handle incoming calls and identify whether the inquiries are genuine and relevant leads.
Key Responsibilities
- Attend incoming calls from students and customers.
- Understand the caller’s requirements and provide basic information.
- Check and identify the quality and relevance of leads.
- Collect necessary details from interested candidates.
- Encourage interested candidates to visit the office for a walk-in.
- Forward qualified leads to the concerned team for further follow-up.
- Maintain basic call and lead records.
- Communicate politely and professionally with callers.
Requirements
- Good communication skills.
- Basic knowledge of Malayalam and English.
- Friendly and professional telephone manner.
- Freshers can apply.
- Previous telecalling/customer service experience is an advantage.
Pay: From ₹12,000.00 per month
Work Location: In person
📌 tellecaller (Kochi)
🏢 IPCS Global
📍 Kochi
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