We are seeking an active and communicative Telecaller / Customer Support Executive to join our team in Coimbatore. The candidate will handle profile verification, data updates, and member conversion for our matrimony platform.
Key Responsibilities:
- Profile Verification: Call registered users to verify their personal and family details to maintain profile accuracy.
- Data Management: Upload, update, and manage member profiles on the portal accurately using a computer.
- Premium Conversion: Connect with free registered users, explain premium advantages, and assist them in upgrading to paid packages.
- Customer Support: Answer member queries professionally over the phone and provide regular follow-ups.
Requirements:
- Education: 10th Pass / 12th Pass / Any UG Degree.
- Languages: Excellent Tamil speaking skills and basic/understandable English.
- Skills: Basic computer skills, internet browsing, and phone etiquette.