We are looking for an enthusiastic Telecalling / Tele Sales Executive to connect with prospective and existing customers, understand their requirements, explain suitable Ayurvedic treatments/services, and convert inquiries into appointments or sales.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Handle incoming inquiries and provide relevant information about Ayurvedic treatments and services.
- Understand customer requirements and recommend suitable services as per guidelines.
- Follow up with leads and interested customers regularly.
- Convert inquiries into appointments and sales.
- Maintain customer and lead details in the system/records.
- Handle customer queries professionally and resolve basic concerns.
- Achieve daily/monthly calling and conversion targets.
- Coordinate with the patient/appointment team for confirmed bookings.
- Maintain a positive and professional customer experience.
Key Skills
- Excellent verbal communication and convincing skills.
- Hindi and Gujarati communication is mandatory.
- Good customer handling and follow-up skills.
- Strong sales and lead-conversion ability.
- Comfortable making a high volume of calls.
- Target-oriented and self-motivated.
- Valuable listening and interpersonal skills.
- Basic computer knowledge and ability to maintain records.
Preferred Experience Candidates with experience in tele-sales, healthcare, hospitals, clinics, Ayurveda, wellness, insurance, education, hospitality, or other customer-facing sales roles can be considered.