We are looking for a confident and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls, communicating with customers, generating leads, handling enquiries, and supporting the sales team in achieving business targets.
Key Responsibilities
- Make outbound calls to potential and existing customers.
- Explain company products/services clearly to customers.
- Generate leads and identify potential sales opportunities.
- Follow up with leads and customer enquiries.
- Maintain regular communication with customers.
- Understand customer requirements and provide appropriate information.
- Schedule appointments and customer meetings when required.
- Maintain accurate records of calls, leads, and customer details.
- Achieve daily and monthly call and lead-generation targets.
- Coordinate with the sales team for lead conversion and follow-ups.