We are looking for a confident and fluent English-speaking Telecaller to join our team. The ideal candidate should have excellent verbal communication skills, a professional personality, and the confidence to interact with customers and potential clients over the phone.
Responsibilities
- Make outbound calls to prospective and existing customers.
- Communicate with customers in a clear, polite, and professional manner.
- Understand customer requirements and provide appropriate information.
- Follow up with leads and maintain regular communication.
- Handle customer queries and provide basic assistance.
- Maintain accurate records of calls, follow-ups, and customer information.
- Achieve daily and monthly calling and follow-up targets.
- Coordinate with the sales or customer support team when required.
- Build and maintain positive relationships with customers.
Requirements
- Strong English communication skills are mandatory.
- Excellent verbal communication and active listening skills.
- Confident and comfortable speaking with customers over the phone.
- Good convincing and interpersonal skills.
- Qualified attitude and positive approach.
- Ability to handle multiple calls and follow-ups.
- Basic computer knowledge.
- Previous experience in telecalling, BPO, customer service, or sales will be an advantage.
- Freshers with excellent English communication skills are welcome to apply.