We are looking for a confident and enthusiastic Telecaller Executive to handle customer calls, generate leads, explain products/services, and maintain valuable customer relationships.
Key Responsibilities
- Make outbound calls to potential and existing customers.
- Handle inbound customer calls and respond to queries professionally.
- Explain company products, services, offers, and policies clearly.
- Generate and follow up on leads to achieve sales targets.
- Maintain accurate records of calls, customer details, and follow-ups.
- Understand customer requirements and provide appropriate information.
- Follow up with interested customers and convert leads into sales.
- Coordinate with the sales team when required.
- Maintain a professional and positive attitude while communicating with customers.
- Meet daily, weekly,
and monthly call and performance targets.
Requirements
- Good communication and interpersonal skills.
- Basic knowledge of Hindi and English.
- Confident and polite telephone manner.
- Basic computer knowledge.
- Ability to handle customer questions and objections.
- Freshers can apply; prior telecalling or sales experience is an advantage.
Skills
- Communication skills
- Customer handling
- Lead generation
- Follow-up skills
- Sales and negotiation
- Basic computer knowledge
- Time management
Pay: ₹5,000.00 - ₹10,000.00 per month Work Location: Hybrid remote in Jankipuram, Lucknow, Uttar Pradesh