Role: Italian & Spanish Language SME

Location: Bangalore

Experience: Relevant experience in Italian/Spanish language process

Language Requirement: B2 level certification mandatory

Notice Period: Maximum 30 days

Roles & Responsibilities

- Act as a Subject Matter Expert (SME) for Italian and Spanish language processes.
- Provide language and process support to team members and operations.
- Handle complex language-related queries and provide accurate resolutions.
- Ensure quality and accuracy of customer interactions/content in Italian and Spanish.
- Support training, coaching, and knowledge-sharing sessions for team members.
- Assist in creating and maintaining process documentation, SOPs, and language guidelines.
- Conduct quality checks and provide feedback to improve overall process performance.




- Coordinate with internal teams to resolve language/process-related issues.
- Identify process gaps and suggest improvements to enhance quality and efficiency.
- Maintain compliance with defined process and quality standards.

Required Skills
- Proficiency in Italian and/or Spanish at B2 level.
- Valid B2 language certification is mandatory.
- Robust written and verbal communication skills.
- Good understanding of MS Office/Google Workspace.
- SME, quality, training, or operations experience will be an advantage.
- Candidates should be willing to work from Bangalore.
- Notice period: 30 days or less preferred.

📌 SME Italian & Spanish (Bengaluru)
🏢 Manning Consulting
📍 Bengaluru