Hiring Alert | Shift Incharge – Last Mile Operations
We are looking for an experienced and result-oriented Shift Incharge – Last Mile Operations to join our team and manage day-to-day last-mile delivery operations.
? Location: Valliyur
? Role: Shift Incharge – Last Mile Operations
? Shift: Rotational Shifts
? Experience: 2–5 Years
? Qualification: Any Graduate / Relevant Experience
? Key Responsibilities
- Manage and monitor day-to-day last-mile delivery operations for the assigned shift.
- Ensure timely dispatch, delivery and closure of shipments.
- Manage delivery executives and ensure optimum manpower utilization.
- Monitor daily operational KPIs such as delivery performance, productivity, attendance and SLA adherence.
- Track and resolve delivery exceptions, customer issues and operational escalations.
- Coordinate with Hub, Transport, Customer Support and other teams for smooth operations.
- Ensure proper route planning, shipment allocation and delivery execution.
- Monitor attendance, productivity and performance of the team.
- Conduct regular team briefings and ensure compliance with operational processes.
- Prepare and maintain daily MIS / operational reports.
- Ensure adherence to company policies, safety standards and SOPs.
? Candidate Profile
✅ 2–5 years of experience in Last Mile / Logistics / E-commerce / Delivery Operations
✅ Experience in handling delivery executives and shift operations
✅ Good knowledge of operational KPIs and MIS reporting
✅ Solid communication and team-handling skills
✅ Good problem-solving and decision-making abilities
✅ Willingness to work in rotational shifts
✅ Proficiency in MS Excel will be an added advantage
? Interested candidates can share their updated CV at: