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- Reconcile customer ledgers regularly and resolve invoice, credit note, and deduction mismatches.
- Follow up with customers for timely collections as per agreed credit terms.
- Track and maintain Proof of Delivery (POD) documents for all dispatches.
- Handle customer queries related to claims, pricing differences, damages, and deductions.
- Prepare AR aging reports, collection updates, and outstanding statements for management.
- Coordinate with the sales team to resolve overdue payments and pending issues.
- Record customer payments, perform bank reconciliations, and apply receipts against invoices.
- Support audits by providing customer reconciliations and required documents.
Required Skills & Qualifications
- Bachelor’s degree in Commerce, Finance, or Accounting (B.Com / M.Com / MBA / CA/ CMA Finance preferred).
- 4 -5 years of relevant Accounts Receivable experience, preferably in FMCG.
- Robust knowledge of Tally and Zoho Books is required.
- Understanding of trade schemes, claims processing, and distributor management.
- Good MS Excel skills for reporting and reconciliation.
- Strong communication and follow-up skills.
- Ability to handle pressure and meet collection targets.
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