Position: Senior Client Servicing Executive - Events

Experience: 4-6 yrs

Employment Type: Full time

About the Role : -

- Handle day-to-day client communication for corporate events, activations and experiential projects.
- Translate client requirements into clear internal briefs, coordinate creative and production teams, follow up on approvals and payments, prepare presentations and quotations, and support on-ground execution.
- Maintain accurate documentation, resolve issues proactively and build trusted client relationships.

Key Responsibilities : -

- Manage client relationships and act as the primary point of contact for assigned accounts.
- Understand event objectives, requirements, budgets and expectations.
- Prepare client briefs, proposals, quotations, presentations and project updates.
- Coordinate with creative, production, operations and vendor teams.
- Manage approvals, feedback, timelines, deliverables and payments.
- Attend client meetings, presentations, site visits and events.
- Handle escalations, last-minute changes and execution challenges professionally.
- Ensure projects are delivered on time and to agreed quality standards.
- Drive client satisfaction, retention and repeat business.
- Maintain project documentation and provide post-event reports.

Required Skills : -

- Excellent client communication and relationship-management skills.
- Strong presentation, negotiation and interpersonal skills.
- Strong coordination,



follow-up and project-management abilities.
- Ability to manage multiple clients and projects under deadlines.
- Strong problem-solving, ownership and decision-making mindset.

Preferred Qualifications : -

- Graduate or Post Graduate in Marketing, Business, Advertising, Hospitality, Event Management or related field.
- Prior experience in an event, experiential, activation, exhibition or advertising agency preferred.
- Proficiency in MS Office, PowerPoint, Excel and Google Workspace.
- Willingness to travel and work flexible hours during events.

Skills : -

- Client Servicing,Event Coordination,Client Communication,Corporate Events,Experiential Events,Client Briefs,Account Handling,Client Meetings,Proposals,Presentations,Quotations,Follow-ups,Approvals,Payment Follow-up,Creative Coordination,Production Coordination,Vendor Management,Event Execution,Project Documentation,Timeline Tracking,Client Satisfaction,Relationship Building,Problem Solving,Stakeholder Coordination,Site Visits,Event Planning,Client Feedback,Escalation Handling,Event Reporting,Client Retention

What Were Looking For : -

- Client-first approach with strong commercial and business awareness.
- Confident stakeholder management and professional communication.
- Ability to work in a fast-paced event environment.
- Strong ownership of client accounts and project deliverables.

📌 Senior Client Servicing Executive - Events (Chembur)
🏢 Caliber Organisation
📍 Chembur