- Lead generation & management
- Assessment of customer needs
- Conduct personalised product presentation & offer test drives
- Handle objections with respect & empathy
- Create appropriate offer
- Implement memorable vehicle handover process
- Ensure compliance to JLR sales process & MIS
Knowledge, Skills & Behaviourial Requirement
- Pleasing personality
- Good interpersonal & communication skills
- Business language (English) proficiency
- Qualified email write-up skills
- Self-motivated, passionate & enthusiastic
- Aptitude to learn & ability to work in a team
- Negotiation & objection handling skills