Provide internal administrative support to the Sales and Sales Operations teams across Iomart, Atech, and Oriium.
This is a purely internal-facing role no direct customer contact. The role will operate from India operations,
working alongside the UK-based Sales Support and Sales Operations teams.
Key Responsibilities
- Process sales and credit paperwork, ensuring accuracy before passing to the next stage
- Manage and action Salesforce approval requests in a timely manner
- Maintain data accuracy across Salesforce records (accounts, opportunities, contacts)
- Support quote and order administration via Service Path CPQ
- Send out customer contracts once approved, ensuring the correct documentation is issued accurately and on time
- Process cancellations in Salesforce following approval from the relevant commercial team — no cancellation to be processed without prior sign-off
- Assist with document preparation and filing for deals moving through the sales process
- Liaise with internal teams (Sales, Sales Ops, Finance) to resolve paperwork queries
- Help maintain shared inboxes and admin queues as directed
Skills & Experience
- Strong attention to detail and process-oriented
- Microsoft Suite (Teams, Outlook, word, excel, powerpoint)
- Good Microsoft excel skills is a must.
- Beneficial – understanding usage of Ai to increase productivity
- Open to have communication and eagerness to learn attidute
- Essential: Hands-on experience in Salesforce Administration, including user management, profiles and permissions, approval workflows, data management, reporting, dashboards, and system maintenance.
- Organised, with the ability to manage a diverse admin workload
- Good written communication for internal queries and escalations
- Able to follow defined processes consistently across different brands
- Comfortable working with a UK-based team across time zones
What This Role Is Not
- Not a customer-facing role
- Not a general admin resource for the wider sales team
- Not responsible for quoting or pricing decisions
Atech Benefits:
- 24 days leave plus 8 festival holidays
- Food Provided
- Provident Fund
- Exam fee and training funding
- Healthcare Scheme.
- Maternity & paternity leave
- Employee Assistance Programme
- Employee Wellbeing policy
- Mobile reimbursement policy
- Employee Referral Scheme
- Individual Training & Development Plans.