27 Sep
|
NoBroker HR
|
Bengaluru
27 Sep
NoBroker HR
Bengaluru
Company Description NoBroker HR is part of NoBroker.com, India’s first and only PropTech unicorn that offers a brokerage-free property search platform connecting owners with tenants and buyers directly. Founded in 2014 by alumni of IIT Bombay, IIT Kanpur, and IIM Ahmedabad, the company now serves millions of customers every month across major Indian cities.
Backed by leading global investors, NoBroker has grown into a 5000+ member team focused on simplifying real estate transactions through technology and transparent information sharing. Its services span verified properties, rental agreements, home services, loans, and community management solutions like NoBrokerHood. Team members benefit from a merit-based culture, strong learning opportunities, and competitive compensation.
Role Description The Relationship Manager (MBA Fresher) will be responsible for managing and nurturing customer relationships, primarily supporting property owners, tenants, and buyers using the NoBroker platform. This full-time, on-site role based in Hyderabad involves guiding customers through the property search and transaction process, understanding their requirements, and offering suitable solutions and services.
The Relationship
Manager will handle inbound and outbound calls, respond to queries, and provide timely updates to ensure a smooth customer experience. The role also includes coordinating with internal teams, maintaining accurate records in CRM systems,
and meeting defined performance and service quality targets. Candidates will be expected to work closely with cross-functional teams and contribute to process improvements that enhance customer satisfaction.
Qualifications
- Strong communication and interpersonal skills, with the ability to build trust and long-term relationships with diverse customers.
- Customer service and client handling skills, including active listening, problem-solving, and conflict resolution.
- Basic understanding of sales, upselling, and cross-selling techniques, with the ability to work towards targets ethically and transparently.
- Comfort with technology and online platforms, including proficiency in MS Office and the ability to use CRM or similar tools effectively.
- MBA or equivalent postgraduate degree in Business, Marketing, Operations, or related field; fresh graduates are encouraged to apply.
- Ability to work in a fast-paced, high-growth environment, managing multiple priorities with attention to detail.
- Strong analytical and reasoning abilities to understand customer needs, market trends, and operational processes.
- Willingness to work in office in Hyderabad and adapt to rotational shifts or extended hours as business demands.
- Prior internship or project experience in customer-facing, sales, or real estate/PropTech domains is an advantage but not mandatory.
📌 Relationship Manager ( MBA Fresher) (Bengaluru)
🏢 NoBroker HR
📍 Bengaluru