Royal Drive Care is looking for a friendly and qualified Receptionist to manage front-desk operations, customer interactions, calls, appointments, and basic administrative activities while ensuring a smooth customer experience.
Key Responsibilities
1. Front Desk Management
- Welcome and assist customers and visitors professionally.
- Manage reception area and customer enquiries.
- Handle incoming and outgoing calls.
2. Customer Handling
- Understand customer requirements and direct them to the appropriate team.
- Maintain professional communication with customers.
- Support customer satisfaction and service experience.
3. Appointment & Call Management
- Schedule and confirm customer appointments.
- Maintain appointment records and follow-ups.
- Handle customer calls and enquiries promptly.
4. Administrative Support
- Maintain visitor and customer records.
- Support documentation and basic data entry.
- Coordinate with internal departments when required.
Requirements
- Any Degree/Diploma or equivalent qualification.
- 0–2 years of experience in Reception, Front Office, Customer Service, or Telecalling.
- Freshers with good communication skills can apply.
- Good verbal and written communication skills.
- Basic computer/MS Office knowledge.
- Professional appearance and customer-friendly attitude.
Key Skills Receptionist Front Office Customer Handling Telecalling Appointment Scheduling Communication Data Entry MS Office Customer Service
Company: Royal Drive Care
Experience: 0–2 Years
Employment Type: Full-time
Location: Kochi, Kerala
Work Location: In Person
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits
- Cell phone reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Receptionist (Kochi)
🏢 Royal Drive
📍 Kochi
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