- Welcome and greet customers visiting the service department.

- Attend incoming telephone calls and direct them to the concerned department/person.

- Handle customer enquiries regarding service appointments, vehicle delivery, and basic service information.

- Schedule and coordinate service appointments.

- Register customer details and maintain accurate records.

- Coordinate with Service Advisors regarding customer arrivals and appointments.

- Inform customers about vehicle service status and coordinate with the concerned Service Advisor when required.

- Manage customer waiting-area requirements and ensure a positive customer experience.

- Handle customer feedback and direct complaints/concerns to the Service Advisor or Service Manager.

- Make reminder calls to customers for scheduled service appointments.

- Maintain daily call, appointment, and customer records.

- Assist the service team with basic administrative and documentation work.

- Maintain proper communication with customers through phone calls, WhatsApp, or other approved communication channels.

- Ensure the reception area and customer communication process are maintained professionally.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Receptionist (Perinjanam)
🏢 Johns Honda
📍 Perinjanam