Proofpoint Administrator (L3)Position: Technical Lead Proofpoint (L3)

Experience: 5-10 Years

Role Type: Administration, Monitoring & ManagementKey Responsibilities

- Administer and manage Proofpoint Email Protection (PPS), Targeted Attack Protection (TAP), Email Fraud Defense (EFD), Proofpoint Essentials, and Security Awareness Training (PSAT).
- Monitor email security alerts, threats, phishing campaigns, malware detections, and platform health.
- Configure and maintain email security policies, spam filtering, DLP, encryption, URL defense, and attachment defense controls.
- Investigate and resolve complex mail flow, delivery, authentication, and security incidents.
- Perform root cause analysis (RCA) and provide technical guidance for critical issues.
- Integrate Proofpoint with Microsoft 365, SIEM platforms, and other security tools.
- Manage change requests, upgrades, policy tuning, and platform optimization activities.
- Create operational reports, dashboards, SOPs, and technical documentation.




- Mentor L1/L2 engineers and support customer governance discussions.

Required Skills

- Solid hands-on experience with Proofpoint technologies:

- Proofpoint Email Protection (PPS)

- Targeted Attack Protection (TAP)

- Email Fraud Defense (EFD)

- Proofpoint Essentials

- Security Awareness Training (PSAT)
- Email security, anti-phishing, anti-spam, and malware protection.
- SPF, DKIM, DMARC, SMTP, Exchange Online, Microsoft 365.
- Incident management, troubleshooting, and threat analysis.
- SIEM integration and log analysis.

Certifications

- Proofpoint Certified Administrator (PCA)
- Proofpoint Certified Expert (PCE)
- Microsoft Security Certifications
- Security+

Key Expectations

- Act as L3 escalation point for Proofpoint-related incidents.
- Maintain SLA compliance and service availability.
- Drive continuous improvement and policy optimization.
- Support enterprise and managed security service operations.

📌 Proofpoint Administrator (Bengaluru)
🏢 Happiest Minds Technologies
📍 Bengaluru