Role & responsibilities:
- Understand customer applications, technical requirements, and product specifications.
- Provide technical guidance on suitable stainless steel grades, sizes, finishes, and product forms based on customer applications.
- Support Sales & Marketing teams in technical discussions, customer meetings, and new business development.
- Study customer drawings, specifications, and application requirements and coordinate internally for suitable product solutions.
- Develop product/application knowledge for bars, bright bars, wires, profiles, and other long products.
- Coordinate with Production, Quality, and Technical teams to resolve customer technical queries and application-related issues.
- Support trials, sample development, and product validation at customer locations, wherever required.
- Analyze customer feedback and identify opportunities for product improvement or customization.
- Prepare technical presentations, product comparison sheets, application notes, and customer-specific technical documents.
- Conduct product/application training for internal sales teams when required.
- Support new product development and identify potential applications/markets for Ambicas products.
- Maintain records of technical queries, customer trials, complaints, and application-related actions.
Desired Technical Knowledge
- Valuable understanding of stainless steel grades, metallurgy, and material properties.
- Knowledge of stainless steel long products such as bright bars, wires, bars, profiles, and precision components.
- Understanding of material selection based on strength, corrosion resistance, machinability, formability, temperature, and end-use application.
- Ability to read and understand engineering drawings, material specifications, and technical standards.
- Knowledge of customer industries such as automotive, engineering, fasteners, automotive components, machinery, oil & gas, industrial equipment, and general engineering will be an advantage.
Qualification & Experience:
- B.E./B.Tech./Diploma in Mechanical, Metallurgy, or Production Materials
- 38 years of experience in stainless steel, specialty steel, metal products, technical sales, application engineering, product development, or technical customer support.
Please share your resume at
[email protected]
📌 Product Application Specialist Engineer (New Delhi)
🏢 AMBICA STEELS
📍 New Delhi