Established in 1996, HiLITE Group is diversified conglomerate headquartered in Kozhikode Kerala. The group has significantly influenced Kerala's up-to-date landscape through its presence in Various sectors including Real estate(residential , commercial and retail),Interior design, business paths, education ,health care ,entertainment and F&B.;

- Oversee daily mall operations and ensure smooth functioning.
- Coordinate with tenants for issue resolution and store compliance.
- Manage house keeping, security and maintenace team.
- Monitor facilities including HVAC,elevator, escalators and utilities.
- Handle customer queries and ensure high service standards.
- Supervise vendors and ensure SLA compliance, ensure safety protocols and regulatory complaince.
- Support mall events and promotional activities.

Skills

- Bachelor's degree in any discipline
- 2-4 years of experience in mall operations/facility management/mall operations.
- Strong communication and coordination skills.
- Problem solving mindset with attention to detail

📌 Operations Officer (India)
🏢 HiLITE Malls and Retail
📍 India