Vision India Insurance is looking for a dynamic, organized, and proactive System Administrator to join our team in Coimbatore.

The selected candidate will be responsible for managing internal systems, maintaining agent and customer data, coordinating daily operational activities, monitoring recruitment processes, and supporting the team with administrative and system-related tasks.

This role is ideal for someone who is comfortable working with Excel, WhatsApp, Google Forms, databases, and office tools, has strong coordination skills, and can efficiently manage multiple tasks while maintaining accurate records.

Key Responsibilities

- Communicate with existing customers and provide professional assistance.
- Understand customer requirements and collect relevant information.
- Handle customer queries and service-related concerns.
- Provide suitable information and assistance based on customer requirements.
- Maintain accurate records of customer calls, interactions, and transactions.
- Ensure timely follow-ups with customers and maintain positive relationships.

System Administration & Operations

- Manage and update WhatsApp Status and related team communication requirements.
- Receive, organize, and distribute leads to telecalling executives.
- Monitor pending applications and ensure timely follow-ups.
- Send Google Forms to new agents and track completion of required details and documents.
- Verify new agent applications and check submitted documents.
- Coordinate branch verification for new agent applications.
- Monitor the agent onboarding process, including interviews, examinations, and first policy login.
- Upload and maintain daily data related to telecaller appointments, Facebook leads, and field leads.




- Create and organize folders for LIC and Star Health licenses and insurance-related documents.
- Contact inactive agents to collect updated information and maintain the agent master sheet.
- Track agent performance and success metrics using Excel.
- Maintain and update internal databases and records accurately.
- Manage and organize appointment letters and other important documents.
- Prepare and submit daily activity and operational reports.
- Identify opportunities to improve internal workflows and office processes.
- Coordinate with different teams to ensure smooth day-to-day operations.

Eligibility & Skills
- Education: Any Degree / relevant qualification.
- Experience in system administration, office administration, operations, or coordination will be an added advantage.
- Good working knowledge of Microsoft Excel, WhatsApp, Google Forms, and other office tools.
- Basic understanding of data management and record maintenance.
- Strong organizational and multitasking abilities.
- Good communication and interpersonal skills.
- Ability to manage customer and agent-related information accurately.
- Strong follow-up and coordination skills.
- Valuable problem-solving and decision-making abilities.
- Ability to handle multiple responsibilities within deadlines.
- Experience with CRM software or agent onboarding systems will be an added advantage.
- Positive attitude and willingness to learn new systems and processes.

Salary & Benefits

- Attractive salary.
- Performance-based incentives.
- Training and professional guidance.
- Career growth opportunities.
- Cell phone reimbursement.
- Commuter assistance.
- Supportive and professional work environment.

Working Hours

Monday to Saturday

9:00 AM – 6:30 PM

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits

- Commuter assistance

Work Location: In person

📌 Office Administrator (Saravanampatti)
🏢 Vision India Insurance
📍 Saravanampatti