WE ARE HIRING | MANAGER / ASSISTANT MANAGER RETAIL SALES SUPPORT
Fortune Gourmet Specialities Pvt. Ltd. is looking for an analytical, commercially driven and result-oriented skilled to join our Retail Sales & Sales Operations team in Mumbai.
If you have strong experience in Sales MIS, Advanced Excel, Sales Analytics, Distributor Management and FMCG / Food / Dairy / Imported Food Products, we would love to hear from you!
Position Details
Designation: Manager / Assistant Manager Retail Sales Support
Department: Retail Sales / Sales Operations
Location: Mumbai Head Office
Reporting To: Head – Retail Sales / National Sales Manager
Experience: 7–10 Years
Working Days: Monday to Saturday
Working Hours: 10:00 AM – 6:00 PM
CTC: 10–12 LPA (Indicative) – Compensation will be flexible for the right candidate, based on experience, skills & suitability.
Employment Type: Full-time
Role Purpose The incumbent will provide operational, analytical and business support to the Retail Sales function, ensuring effective sales execution, accurate reporting, inventory visibility and timely coordination across functions.
This is a business-facing role, requiring the ability to go beyond reporting and identify performance gaps, trends, opportunities and actionable insights.
Key Responsibilities
Prepare and analyse Daily / Weekly / Monthly Sales MIS, targets, achievement, MTD/YTD performance and sales run-rate.
Analyse performance across territories, salespersons, distributors, customers, brands, categories and SKUs.
Develop sales dashboards, management reports and actionable business insights.
Support target setting, incentive calculations and performance tracking.
Manage Distributor, Customer, Product & Price Masters.
Coordinate with Sales, Supply Chain & Warehouse for orders, dispatches, stock availability and inventory movement.
Monitor slow-moving, non-moving,
near-expiry and excess inventory.
Track pricing, discounts, schemes, claims and commercial settlements.
Monitor sales force productivity, customer visits, current customer additions, orders, collections and SKU placements.
Track outstanding, ageing, credit limits and collection commitments.
Coordinate closure of returns, claims, damages, expiry issues and credit notes.
Support new product launches, SKU creation, pricing, availability and launch performance.
Work closely with Finance, Supply Chain, Warehouse, Procurement, Quality/Regulatory and Marketing teams.
Business Analytics The candidate should be able to answer key business questions such as:
Which SKUs / customers / territories are growing or declining?
Which distributors or salespersons are underperforming?
Where are stock-outs impacting sales?
Which customers have reduced or stopped purchases?
What is driving business growth?
What is the projected month-end achievement?
The role is expected to explain WHY performance is changing — not merely report WHAT happened.
Technical Skills
Strong proficiency in
Advanced MS Excel – Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS/COUNTIFS, IF/IFS, Dashboards, Charts & Data Cleaning
Power Query / Power BI – Preferred
ERP / CRM / Sales Force Automation
MS Office / Google Sheets
Education & Experience
Graduate in Commerce / Business Administration / Economics or related field.
MBA in Sales / Marketing / Operations – preferred.
Minimum 7–10 years of relevant experience, preferably in:
FMCG / Food & Beverage
Dairy / Imported Food Products
Consumer Products
Distribution Business
Modern Trade / General Trade
Retail Sales Operations
Key Competencies
Sales MIS & Analytics
Advanced Excel & Data Management
Distributor & Customer Management
Inventory & Sales Operations
Commercial Acumen
Analytical & Problem-Solving Skills
Ownership & Execution Orientation
Strong Follow-up & Sense of Urgency
Cross-functional Coordination
Strong Communication Skills
What Success Looks Like The successful candidate will demonstrate accuracy, speed, analytical thinking, commercial understanding, proactiveness, strong follow-through and ownership, while enabling better visibility, execution and decision-making for the Retail Sales function.
Why Join Fortune Gourmet?
Work with a growing premium food & gourmet business
High ownership and visibility within the Retail Sales function
Opportunity to work across Sales, Finance, Supply Chain, Procurement & Marketing
Direct impact on business growth and sales effectiveness
Interested?
If you are looking for an opportunity to build your career in Retail Sales Support & Sales Operations, we would love to hear from you!
Send your updated CV to:
[email protected]
Subject Line: Application – Manager / Assistant Manager – Retail Sales Support www.fortunegourmet.com
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📌 Manager or Assistant Manager Retail SALES Support (Mumbai)
🏢 Fortune Gourmet Specialities
📍 Mumbai