Role & responsibilities

Business Process Transformation

- Understand and document existing business processes across functions.
- Recommend technology solutions that simplify and streamline business processes.
- Work with functional teams to standardize processes before implementing automation.

2. Business Application Integration

- Drive integration between the Company's various business applications.
- Analyze information flow between CRM, Maxus ERP, Oracle, Real App Billing and other applications.
- Work with internal IT teams and external technology vendors on APIs, interfaces and system integration.
- Maintain an overall Application Architecture and Integration Map.

3. Dynamics 365 F&O; / ERP Implementation

- Act as the Company's internal business-process and technology coordinator for the proposed Dynamics 365 Finance & Operations implementation.
- Work closely with implementation partners and functional teams.
- Coordinate data migration, master-data cleansing, UAT and user acceptance.
- Support go-live, user training and post-implementation stabilization.

4. Digitalization & Paperless Processes Lead initiatives to reduce dependence on physical documentation and manual approvals.

Potential areas include

- Digital forms and workflows
- Online approvals
- E-signatures
- Digital employee documentation
- Online HR/Admin processes
- Digital expense and reimbursement workflows
- Purchase and vendor workflows
- Digital contract/document management




- Mobile-based field/site processes
- Automated notifications and escalations

Digital Request Workflow Approval System Update Automated Reporting 5. Process Automation

- Identify and priorities high-impact automation opportunities.
- Evaluate workflow automation, RPA, low-code/no-code and AI-enabled solutions.
- Develop and maintain an IT Automation & Digitalization Roadmap.

6. MIS, Data & Business Intelligence

- Reduce dependency on manually prepared Excel-based MIS.
- Enable management to access timely and reliable business information.

7. Vendor & Project Management

- Coordinate with ERP, CRM, billing, application and automation vendors.
- Define requirements, scope and deliverables.
- Monitor vendor performance and SLA adherence.

9. IT Governance & Documentation Maintain appropriate documentation covering:

- Application inventory
- System architecture
- Application integration
- Process maps
- SOPs
- Functional requirements

Preferred candidate profile

- Solid business-process orientation
- Analytical and problem-solving ability
- Ability to understand complex business processes
- Strong stakeholder-management skills
- Project management capability
- Ability to work with senior management and functional heads
- Vendor-management skills
- Strong communication and documentation skills
- Change-management capability
- Commercial understanding
- Hands-on and execution-oriented approach

📌 Manager IT (Gurugram)
🏢 Vatika Hotels
📍 Gurugram