Support Institutional Sales through Government / Defence Customers, Tender Business, and IB Dealers, ensuring smooth order execution, customer coordination, collections, and timely delivery while supporting business growth and profitability.
Key Responsibilities :
- Existing Business
– Manage customer requirements and ensure smooth order execution.
- Business Development
– Identify current customers and support business enhancement.
- Tender &
- Government Business
– Support tender documentation, submission, and execution.
- IB Dealer Management
– Coordinate with authorised dealers for orders, billing, and deliveries.
- Collections
– Follow up on outstanding payments and support timely collection.
- Customer Management
– Address customer queries and coordinate resolution of issues.
- Market Intelligence
– Track market, competitor, and business opportunities.
- MIS &
- Coordination
– Maintain sales MIS and coordinate with internal teams for timely execution.
- Factory coordination
– Monthly indent, STO &
- SO generation. Despatch follow-up from factory and ELC’s