- Greeting & Welcoming: Greet patients and visitors warmly at the entrance or front desk and provide transparent directions to various departments.
- Patient Assistance: Assist with registration, admissions, discharges, and scheduling appointments. [1, 2]
- Department Coordination: Coordinate with nursing, billing, and medical records teams to streamline patient flow and services. [1]
- Complaint & Conflict Resolution: Address visitor queries, manage complaints empathetically, and escalate unresolved issues to higher management. [1]
- Feedback Management: Collect real-time feedback and suggestions from patients to help improve hospital service quality. [1]
Preferred candidate profile Education: Bachelors degree in Hospital Administration, Hospitality, or any related field. [1, 2]
📌 Guest Relation Executive (Patiala)
🏢 Park Medicenters And Institutions
📍 Patiala
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