Role Overview The GPM – Commerce will own important parts of the consumer commerce journey , working on products that directly influence discovery, shopping, conversion, transactions, and customer experience.
The candidate should have strong experience in consumer-facing commerce products and should be comfortable taking ownership from problem definition through execution and optimization .
Key Responsibilities
Product Strategy
- Define product strategy and roadmap for assigned Commerce areas.
- Identify customer problems and translate them into product opportunities.
- Prioritize features based on customer impact, business value, and technical feasibility.
- Develop clear product requirements and execution plans.
Commerce Experience Candidates may have experience across:
- Discovery
- Search and browse
- Product listing
- Product detail
- Cart
- Checkout
- Ordering
- Promotions
- Pricing
- Order management
- Returns/cancellations
- Post-purchase
Conversion & Growth
- Identify customer drop-offs across the shopping journey.
- Improve engagement and conversion through product enhancements.
- Drive A/B testing and experimentation.
- Use analytics and customer insights to improve product decisions.
Cross-Functional Execution
- Work closely with Engineering, Design, Analytics, Operations, Business, and other Product teams.
- Manage dependencies across multiple teams.
- Drive product launches from requirements through rollout.
- Monitor post-launch performance and continuously optimize the product.
Key Metrics Depending on the charter, metrics may include:
- Conversion
- CTR
- Add-to-cart
- Checkout completion
- Order conversion
- Engagement
- Repeat usage
- Revenue/NMV
- Customer retention
Must-Have
- 9–11 years of Product Management experience.
- Robust Commerce / E-commerce / Marketplace experience.
- Experience owning consumer-facing products.
- Strong understanding of commerce journeys and customer behavior.
- Experience with experimentation and product analytics.
- Strong collaboration with Engineering, Design, and Analytics.
- Demonstrated end-to-end product ownership.
📌 Group Product Manager (Gurugram)
🏢 Questhiring
📍 Gurugram
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