Role Overview The Sales Executive will be responsible for handling customer enquiries through telephone calls, WhatsApp/chat and face-to-face interactions, converting enquiries into branch visits and ultimately into sales. The role requires excellent communication, persuasion and customer-handling skills along with robust CRM and technology proficiency.
Key Responsibilities
- Handle incoming and outgoing customer calls and respond professionally to customer enquiries.
- Understand customer requirements and convince prospective customers to visit the branch.
- Follow up with leads regularly through phone calls,
WhatsApp and other digital communication channels.
- Welcome and professionally handle customers visiting the branch.
- Explain relevant services, packages, offers and memberships and assist customers in making suitable choices.
- Convert telephone and digital enquiries into branch visits and sales/bookings.
- Maintain strong relationships with existing and prospective customers.
- Accurately update and manage all leads, follow-ups, customer interactions and sales activities in the CRM system.
- Ensure no lead is missed and follow up with customers within the required timelines
Perks and benefits Health insurance, Annual bonus
📌 Front Sales Officer (Kolkata)
🏢 Ayaath Hospitality
📍 Kolkata
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