Job Profile:- Front Office Executive

Experience :- 3-5 Year

Qualification :- Diploma/Degree in Hotel Management.

Salary :- 20K to 25 K CTC

Job Role

A hotel front office executive manages guest arrivals, coordinates daily front desk operations, and serves as the primary communication link between guests and other hotel departments.

Guest Services & Check-In/Check-Out

Welcoming guests: Greet arrivals warmly, verify identity documents, and complete registration tasks.

Room assignment: Allocate rooms based on guest preferences, availability, and special requests.

Billing & payments: Process credit card transactions, post room charges, and settle accounts during checkout.

Reservations & Administration

Managing bookings: Handle phone, email, and online portal reservations via the hotel's property management system.

Inquiries: Provide details on room rates, amenities, local dining,



and hotel services.

Record keeping: Maintain accurate logs of guest data, room status updates, and daily activity reports.

Inter-Departmental Coordination

Housekeeping liaison: Communicate room cleaning status and priority requests with the housekeeping team.

Resolving complaints: Address guest issues promptly, logging escalations and tracking solutions to ensure satisfaction.

Shift handovers: Brief incoming staff on pending requests, VIP arrivals, and operational notes.

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Flexible schedule
- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Front Office Executive (Sonipat)
🏢 Hotel Home In
📍 Sonipat