- Responsible for the accurate day-to-day handling of all cash deposit and digital payment transactions at the hospital
- Manage patient co-payments, discharging billing collections, issuing receipts, balancing daily registers, and preparing safe drops
- Ensure every transaction matches the patients record in the hospital software
- Update the Hospital Information Management System (HIMS) instantly to ensure patient accounts accurately show zero or remaining balances.
- Count and balance the cash drawer at the start and end of every shift against system-generated collection reports
- Note and report any cash mismatch issue immediately to the Cash Office Manager
- Bundle and seal daily shift collections into secure tamper-evident bags for manager verification and bank deposit
- Process approved patient refunds or deposit returns according to strict hospital guidelines or final clearance from all departments
- Good analytical and communication skill with customer handling experience will be preferred
- Operate largely independently within set guidelines, but proactively seek managerial guidance by identifying crisis situations
- Establish individual goals and deliver against the same as per defined service delivery framework and quality processes
- Responsible for ensuring quality standards and with in target, adherence to quality parameters and continuous improvement projects
Preferred candidate profile 1. Functional Knowledge of Skills (Must Have)
Proficiency in data management, Good interpersonal skills, Versatile with Job duties, Cash/Collection management and resolve settlement issue