Key Responsibilities

- Configure, administer, and maintain Dynatrace monitoring solutions across applications, servers, cloud, and infrastructure environments.

- Create and manage dashboards, alerts, reports, and custom monitoring configurations.

- Monitor application performance, user experience, infrastructure health, and business transactions.

- Perform detailed Root Cause Analysis (RCA) for production incidents and recurring issues.

- Analyze logs, traces, metrics, and events to identify performance bottlenecks and system anomalies.

- Collaborate with development, middleware, database, cloud, and infrastructure teams for issue resolution.

- Implement synthetic monitoring, real user monitoring (RUM), and business transaction monitoring.

- Fine-tune alert thresholds and monitoring policies to reduce false positives.

- Prepare incident reports, post-mortem analysis, and RCA documentation.

- Support capacity planning and performance tuning initiatives.

- Participate in major incident management calls and provide monitoring insights.

- Automate monitoring and reporting tasks where applicable.

📌 Dynatrace Monitoring (Mumbai)
🏢 QualityKiosk Technologies
📍 Mumbai