About The Company Snapfix is on a mission to simplify the world's operations. We build the world's most user-friendly platform for managing maintenance, inspections, and daily operations through photos, messages, and checklists. Hotels, facilities, and teams across the globe rely on Snapfix to get things done, fast.

About The Role As our first dedicated DevOps engineer, you'll take primary ownership of our infrastructure and delivery processes while continuing to build backend services. This is a hands-on individual contributor role, roughly 70% DevOps and 30% backend engineering, working with our international engineering team.

Your first priority will be to understand our current setup, identify the biggest opportunities, and turn them into a practical improvement roadmap. Datadog is already in place. You'll establish CI/CD and infrastructure as code, and introduce containerization where it adds value. You'll help choose the tools and approach that fit our stage of growth.

Qualifications Candidates should possess over 5 years of experience in DevOps, platform, or backend engineering with substantial hands-on responsibility for production infrastructure. Proven track record of delivering impactful improvements, automating deployment pipelines, managing infrastructure as code, and operating containers in production environments is essential. Strong knowledge of cloud platforms, Linux, networking, and troubleshooting is required.

Experience with backend development in PHP, Python, or Node.js, combined with strong SQL/MySQL skills, including schema migrations and indexing, is highly valued. Excellent communication skills for explaining technical decisions, documenting work, and collaborating asynchronously across time zones are necessary.

Responsibilities

- Choose the right improvements: Assess reliability, security, deployment workflows, and costs.



Prioritize changes based on customer impact, risk, and effort, then deliver them effectively.
- Make releases repeatable: Build CI/CD pipelines and reproducible environments, automate manual work, and ensure safer deployments and rollbacks.
- Keep infrastructure reliable and scalable: Own hosting, networking, and capacity planning. Set reliability targets, enhance Datadog alerts, resolve bottlenecks, and manage costs efficiently.
- Strengthen security and recovery: Improve access controls, secrets management, and patching procedures. Establish and regularly test backups, restores, and disaster recovery plans.
- Stay hands-on with the backend: Build secure APIs and services, optimize MySQL performance, and maintain meaningful tests and readable codebases.
- Build shared operational capability: Document runbooks, share operational knowledge, lead incident investigations, and participate in on-call rotations, including outside working hours.

Benefits Snapfix offers a dynamic and innovative work environment with opportunities to make a significant impact. We provide competitive compensation packages, flexible remote working arrangements within India or at our headquarters in Ahmedabad, and a collaborative team culture that values continuous learning and development. You will have access to modern tools and technologies, along with opportunities for professional growth in a fast-paced startup workplace. Our commitment to work-life balance and employee well-being ensures a fulfilling career experience.

Equal Opportunity

Snapfix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected characteristic. We believe that diverse teams foster innovation and drive better solutions for our customers.

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